Terms & Conditions

Terms and Conditions

Welcome to Vapor Neighbour. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding with any interactions on our platform.

1. Age Restrictions: You must be at least 18 years old to access and use our website, purchase products, and engage in any transactions. By using our services, you confirm that you meet this age requirement and that any purchases made are for personal use only.

2. Compliance with Laws: When using our website and purchasing products, you agree to adhere to all applicable local, national, and international laws, regulations, and guidelines related to vaping, tobacco, and other relevant substances.

3. Product Information: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on our website are entirely error-free. If you encounter discrepancies, please contact our Customer Support for clarification.

4. Product Use and Safety: You acknowledge that vaping products should be used responsibly and in accordance with safety guidelines. We are not responsible for any misuse or adverse effects resulting from the use of our products.

5. Ordering and Payments: By placing an order on our website, you agree to provide accurate and complete information, including billing and shipping details. Payments are processed securely through trusted payment gateways. You are responsible for any applicable taxes, duties, or fees related to your order.

6. Shipping and Delivery: Shipping times and delivery estimates are provided for informational purposes and are not guaranteed. We are not responsible for any delays or issues caused by third-party shipping carriers.

7. Returns and Refunds: Our Returns and Refunds policy outlines the conditions under which returns are accepted and refunds are issued. Please review this policy before making a purchase.

8. Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your login credentials. You agree to notify us immediately of any unauthorized access or use of your account.

9. Content and Intellectual Property: All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our explicit consent.

10. Limitation of Liability: In no event shall Vapor Neighbour, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

11. Indemnification: You agree to indemnify and hold Vapour Neighbour harmless from any claims, losses, liabilities, and expenses arising out of your use of our website, services, or products.

12. Modifications and Updates: We reserve the right to modify, update, or terminate any aspect of our website, services, or terms and conditions at any time without prior notice.

13. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

14. Contact Us: If you have any questions, concerns, or inquiries about these terms and conditions, please contact our Customer Support at info@vaporneighbour.com.

By using our website and services, you acknowledge and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Last updated: 23-08-2023